This is a plain summary of the LeadDesk Privacy Policy. The full policy is at leaddesk.ae/legal/privacy, and it is the version that applies.
What we collect
- The details you give us: your name, phone or WhatsApp number, email address, business name, website or domain, industry, emirate, the services you describe, and any notes or files you send.
- Basic technical information when you visit our website, such as the pages viewed and the browser used.
We do not collect payment card details on our website. Payment happens on a secure checkout operated by our payment provider.
Why we use it
- to prepare your free preview
- to build, publish and host your website
- to contact you about your order by WhatsApp, phone or email
- to remind you before your package renews
- to keep our website working and secure
We do not sell your data, and we do not add you to marketing lists you did not ask for.
Who we share it with
Only the providers we need to run the service: hosting and infrastructure, email delivery, the payment provider that runs the checkout, and domain providers when you ask us to publish on your own address. They act on our instructions, and only for these purposes. We share data with no one else unless the law requires it.
How long we keep it
| Information | How long |
|---|---|
| Order records and the messages around them | While we work with you, and for a reasonable period afterwards, to answer questions about past work and meet accounting obligations |
| Preview requests that never become orders | Deleted within twelve months |
Your rights
You can ask for a copy of the personal data we hold about you, ask us to correct or delete it, or ask us to stop a particular use of it. Write to our email address, shown on the contact page. We act on it, normally within thirty days and free of charge.
Deleting your data may mean we can no longer host your website. If so, we tell you before acting.
Cookies
Our website uses essential cookies that make it work: your session, your language choice and form protection. We do not use advertising cookies, and we do not track you across other websites. You can block or delete cookies in your browser settings.
Who is responsible
LeadDesk, Dubai, United Arab Emirates, is responsible for the personal data described in the policy. For any privacy question or request, write to our email address, shown on the contact page. If we change the policy, we update the version published on our website.